Machine learning and Artificial Intelligence (AI) is already prevalent across financial services, but only a fraction of its potential is being used. And it’s no longer a matter of if AI will change the face of the industry, but when.
The accelerating pace of technological change is considered by some to be the most creative and destructive force in finance (PWC), and the industry is facing great pressure to keep up. In fact, 70% of financial services leaders state that the pace of technological change as a primary concern going forward, the percentage is even higher in banking at 81% (PWC).