Supply Chain Services, 2023 HFS Horizons Report

The pandemic coerced enterprises to prioritize resilience in their supply chain management and modernization programs. They are achieving this by increasing supply chain visibility, limiting human intervention, and creating multiple fallback options at a process level, such as source-to-pay (S2P). This newfound focus transcends the traditional linear, albeit constrained, approach of supply chain management. Gradually, the industry is inching toward a connected, autonomous, sustainable, and collaborative supply chain paradigm.

Supply Chain Services, 2023 HFS Horizons Report