There may be obvious advantages, such as being able to accurately predict the likelihood of someone suffering from a serious disease, as SAS UK & Ireland data scientist Niall Larkin discusses on p8. But he also points to other benefits such as removing repetitive and labor-intensive tasks, so employees can focus on more strategic and innovative ones. There has been tremendous interest recently in Open AI’s ChatGPT, the chatbot that uses natural language processing to generate written text that most people would think came from a human. Niall also touches on this example.
Greater transparency around AI models will help to ensure that people can make informed decisions about how their data is used – and they’ll quickly withdraw their consent if they don’t see a benefit, or the organization breaches their trust. In another 20 years, we can expect to see some rules governing AI become better defined. In addition, organizations need to be proactive in preparing their frameworks and technology so they can take advantage of the advances in AI. So films like The Minority Report might feel more like fiction than reality.