Over the last decade, the customer experience industry has seen a dramatic rise in the use of intelligent virtual agents – and this is only set to increase. What benefits can virtual agents offer for your business, customers, and employees?
In this short but info-packed e-book, we’ll dive into the business and customer case for virtual agents, backed up by the latest research and case studies. We’ll also break down the 10 simple steps to set up your first virtual agent and show you how with the right plan and the right team, you can launch your virtual agent in as little as a few weeks.